In a statement by the Management, the equally admonished electricity consumers to avoid acts that may lead to accidents and service disruptions.
"As we commemorate the resurrection of Jesus Christ, we join Christians across the country in celebrating this season of hope, renewal, and love.
"We urge everyone to avoid unsafe practices such as illegal connections, overloading of sockets, and mishandling of electrical appliances, which can lead to accidents and service disruptions.
"We also remind our customers of the importance of timely payment of electricity bills to enable us to serve you better.
"IBEDC offers various convenient payment options through our online platforms (IBEDC Pay App), banks, and authorized payment agents.
"We encourage customers to use these channels to avoid interruptions in service.
"Additionally, we strongly advice against energy theft, which is not only illegal but also endangers lives and property.
"Customers are encouraged to report any suspicious activities related to electricity theft through our customer care channels.
"Our offices will remain open in addition to other customer care channels during the Easter holidays to facilitate enquiries, complaints, and payments and prompt support.
"Once again, we wish all our customers a joyful, safe, and blessed Easter celebration. Thank you for your continued support and cooperation," the statement reads
